He then stepped into the shower and poured a ton of bleach down the drain. The man that arrived stepped on the shower mat I had placed on the ground with his shoes and did not offer to replace it. When I called downstairs, they sent someone up to fix the drain. When I went to take a shower that evening, I discovered WHILE SHOWING that the shower did not drain properly. I have no idea if anything was done about this, no one followed up with me. Once the finally got off the elevator I immediately went to my room and called guest services. When I told them they needed a room key, they said they did not have one and stared at me. They pushed me into the elevator with a giant luggage cart full of luggage and I could not get out of the elevator. Upon checking in, I was accosted on the elevator by individuals trying to board the elevator with tons of luggage but no room key. BELIEVE the bad reviews on this place! Marriott should be ashamed.
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